What is QuickSearch Bot, and how do I set it up?
QuickSearch Bot is an add-on feature that can be unlocked with an account upgrade. Please reach out to success@helpshift.com to learn more. QuickSearch Bot is an AI-powered bot for your web and in-app...
View ArticleWhat can I see in the QuickSearch Bot Analytics reports in Power BI?
The Bot Analytics content pack can be downloaded and added to your Power BI dashboard from within Power BI. To get this report, review the steps in How do I install or update my content pack? The three...
View ArticleHow do I edit QuickSearch Bot?
Helpshift allows Administrators to edit the text that QuickSearch Bot uses in its bot flow using Text Templates. To edit a QuickSearch Bot, Go to Settings > WorkFlows > Bots and click QuickSearch...
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